Refund Policy

If you are no longer able to make your escape room booking time, please contact us through telephone at least 48 hours in advance of your booked session. If possible, we will work with you to either (1) arrange another time or (2) cancel and arrange a refund. For bookings within 48 hours, no cancellations and refunds are available. Please contact us via Whatsapp or call at +6018-3634862 for change of time or cancellation.